Idea kangra bad service - After Sales Customer Service reports

1 out of 5 : By Aniket

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  • Idea Cellular is an Aditya Birla Group Company, India's first truly multinational corporation. Idea is a pan-India integrated GSM operator offering 2G and 3G services, and has its own NLD and ILD operations, and ISP license. Idea has won spectrum to launch 4G services across 10 key markets and has initiated multiple steps towards introduction of 4G LTE services on 1800 MHz, in a phased manner from calendar year 2016 onwards.
Rated 1 out of 5
★ ✰ ✰ ✰ ✰
+0 -0

19 Jul 2017 12:44 PM
bad service

idea customer service is not good they donot have any toll free number although its a large telecom company of india and charge a lot from customer service once  i have been charged excessive for a customer service then i contact to idea as i have a new sim and i donot have any number and not able to find it 

after getting to the shopkeeper they give me the number and as its paid it charge 1 rs for 3 minuts as its not expensive but why after getting a lot of tax they are taking this money this is not good for company and after calling i am not able to get a good answer and not his style was good

after talking fir half an hour and spending my 10 rs i am not able to get the refund of my money i am so angry that i brake the sim and change the number to airtel its not good for you company take a good toll free number as its good for customer and also good for your company reputation as your internet package is good but what can the do if you donot have good customer service and good customer interaction

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1. bad service
★ ✰ ✰ ✰ ✰ : by aniket

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