Muthoot Finance Gold Loans : After Sales Customer Service Reviews

★ ✰ ✰ ✰ ✰ 1 out of 5 : 1 reviews
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  • Muthoot Finance Ltd. is an Indian financial corporation. It is known as the largest gold financing company in the world. In addition to financing gold transactions, the company offers foreign exchange services, money transfers, wealth management services, travel and tourism services, and sells gold coins at Muthoot Finance Branches. The company's headquarters are located in Kerala, India, and it operates over 4,400 branches throughout the country. Outside India, Muthoot Finance is established in the UK, the US, and the United Arab Emirates. While the company falls under the brand umbrella of the Muthoot Group, its stocks are listed on the Bombay Stock Exchange (BSE) and NSE. As of March 2012, revenue (after expenditure) stood at more than Rs. 23,000 crore ($4.2 billion). The target market of Muthoot Finance includes small businesses, vendors, farmers, traders, SME business owners, and salaried individuals.
 

Muthoot Finance Gold Loans After Sales Customer Service : Customer Reviews / Feedback / Experience / Report / Complaints / Customer Care

Erika Fernandes
Rated 1 out of 5
★ ✰ ✰ ✰ ✰
31 Jul 2016 7:23 PM

City : Mumbai

Agents are rude

I took a gold loan from Muthoot Finance 2 years ago on my 60 gms of gold necklace and I confirmed the interest rates with them before purchasing the loan. The interest rate that was told to me was 18% but the first time when I paid the interest, it was 22% and I asked them about the same to which they replied saying that their rules has changed. I don't get how they can change the rules without informing customers and make them pay an extra amount every time. I argued with them but it was of no ... read more.

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